Speakers

Angela Floyd is Director of Training & Development at French Florist, the Los Angeles flower shop behind Floral Franchising, Inc. She brings experience from her tenure at American Airlines where her innovative approach spearheaded the transition of their flight attendants from paper manuals to electronic tablets. At French Florist, she developed French Florist University, a sophisticated learning management system with learning tracks for each workgroup. Angela's commitment goes beyond instruction; she dedicates herself to mentoring franchise owners, ensuring operational excellence and comprehensive support.